No, you don’t need an account. Just browse, add your favorite items to cart, and checkout directly. 

Once the order is confirmed, we process it quickly. Please contact us as soon as possible if you need to make changes. We’ll do our best to help if order hasn’t been shipped yet.

Once your order is shipped, you’ll receive a tracking link via email.

We accept: 

• Online Banking (FPX) – for Malaysia
• Credit/Debit Cards – Visa and Mastercard

Yes. All payment are processed securely by accredited payment gateway such as Stripe to protect your data.

For international orders, shipping fee paid during checkout does not included any customs tax or duties. All customs charges must be borne by the customer. Customer will be responsible for all taxes and duties.

Unfortunately, we do not provide the option for COD payment. Full payment is required at checkout.

We will ship your order within 1-3 working days after your payment is verified.

For orders within Malaysia, delivery takes about 1-3 working days, once order is shipped.

For international orders, the delivery time needed depends on the destination country.

Yes. We accept returns/exchanges within 7 days of receiving your order. Items must be:

• Unused
• In original condition 
• In original packaging

Return shipping is the responsibility of the customer, unless the item received is incorrect or defective.

Contact us via WhatsApp or email with your order number and reason. We’ll guide you through the return steps. 

Promotional items are non-returnable and non-refundable. Accessories such as socks, insoles are non-returnable and non-refundable as well due to personal hygiene issue.